The brand new SAP Services and Support book explains SAP's offerings in a clear, comprehensible way and addresses discrepancies in between the requirements of latest prospects and knowledgeable buyers.
Specialist Chat for VAR-d support associates and their conclusion clients A features allowing for VAR-delivered support associates to make use of Specialist Chat for his or her end buyers' systems is at the moment not out there.
The SAP Security Optimization Service Portfolio is made to verify and enhance the security of the SAP systems of customers by pinpointing potential security issues and giving suggestions on how to boost the security from the systems.
Easily generate and personalize templates in minutes with place-and-simply click industry selection. Build templates with controls for month to month near processes and manage all sorts of economic processes.
From its inception, SAP's Purchaser Support has stood out for its expanded purpose further than bug fixes and challenge resolutions. Day by day jobs incorporate fixing tickets and resolving problems, all geared toward maximizing consumer business benefit, securing investments, and optimizing SAP functions. We have been a proactive enterprise companion committed to encouraging prospects realize their aims.
“Making use of Sunrise has enabled simple communication between IT groups, together with other departments. Automation and agile Performing is paramount to An effective support desk and Sunrise performs a critical portion in attaining this.”
Request a remote provider on the behalf, and confirm all conditions, to guarantee a thriving services reserving
A well-documented scenario much better facilitates processing and will save time Learn more with regards to the Get Support application.
Success stories Real-world tales of how shoppers have obtained profitability and aggressive edge
The brand new SAP Services and Support e-book describes SAP's offerings in a transparent, comprehensible way and addresses variances among the requirements of new customers and professional people.
Note: Service requests are supposed for plan responsibilities in your cloud products, that are unrelated to unexpected company delays or disruptions.
Patches are code-corrections for a selected Variation of an SAP solution. Support deals are a set of a number of patches. Lastly, support package deal stacks are a group of support offers.
The carousel below displays lots of the options available and can backlink you to the ideal spot - all check here section of your cloud subscription and/or upkeep deal.
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